Property Management SW Florida/Naples

First time coming as a guest at the Marco Beach Ocean Suites and I have to say it was a wonderful experience. All the employees, especially Adam, front desk, and Charles, beach attendee, were very attentive to our needs and made the entire experience a great one. I did have an ocean front view and my condo was exceptionally clean and had everything I needed. I have used vrbo's in the past and so I would be used to this style of vacation arrangement. I have nothing but good things to say and I would come back here for sure for the same room. I was on the 11th floor and you can see from my pictures it was spectacular. The condo was neat, had plenty of towels for the bathroom, beach bags and huge towels for the beach itself. I was highly satisfied.

Great company, very responsive. Good employees, they truly care about the community and service they provide

I have been a resident of Bonita Lakes for over 5 years and KW has been the management company the entire time. Our current property manager has been in place since May, 2017. Over that time I have had the opportunity to interact with her on a regular basis. I have found her to be very responsive to all resident requests. Our landscape contractor is required to respond and repair a work order within 72 hours of it being submitted to her and she is very good at making sure this happens. She monitors the property and sees to it that it is kept in excellent condition.As the property manager she is required to follow the governing documents of the association and at times must tell residents that their requests are not covered under the association rules. She has always done this in a polite, respectful and professional manner. The KW organization provides all the services that they have contracted to supply and provide support to the property manager with all her tasks. After working with KW for over 5 years and this property manager for over two years I feel they are doing an excellent job of managing the community and meeting all their contractual obligations. I would recommend them to any other HOA.